Important! Anthem’s Member Data Breached

Covered California was informed today by Anthem, Inc., the parent company of Anthem Blue Cross of California, that they were the victim of an external cyber-attack.  Anthem’s secure data was accessed and some customers’ personal information may have been compromised.  At this time, there is no evidence to suggest that medical or credit card information was part of the breach.
For more information, please visit:  www.anthemfacts.com. This is Anthem’s dedicated website to providing the latest news about the investigation and includes frequently asked questions and answers.   A special hotline 1-877-263-7995 is also available to call for more information.

Open Door’s Member Services is also available to assist:

Del Norte (707) 465-1988

Humboldt (707) 269-7073

Important notes:

  • No credit card information was secured
  • Hackers did access: first and last names, addresses, social security numbers, birth date information, medical identification numbers, income date of employees and email addresses
  • Anthem will be offering free credit monitoring for anyone affected by the breach
  • Anthem is working with the FBI to conduct a thorough investigation and will be taking steps to increase their cyber security
  • The Department of Insurance is also conducting an independent investigation into the breach.

Attorney General Kamala Harris (D) suggests that consumers should take steps in response to the breach by:

  • Being wary of phone calls from individuals claiming to work for Anthem
  • Considering placing a security freeze on credit files
  • Contacting credit bureaus, which can put fraud alerts on their Social Security numbers and prevent the opening of new credit card accounts
  • Reviewing credit reports for discrepancies.