Accessing Care At Open Door

Accessing Care At Open DoorErik Salholm2020-05-15T11:32:54-07:00

At Open Door we consider ourselves partners in your care. We will help you develop your own care plan and coordinate and advocate with other health or wellness teams you work with.

To Make an Appointment:

If you are a current patient, you can make a detailed appointment request securely on MyChart
You can call any of our locations during business hours to talk to a scheduling assistant or to leave a voicemail message after hours

To Become an Open Door Patient:

Call our Member Services team to find out how to become a patient:
- Del Norte: (707) 465-1988
- Humboldt: (707) 269-7073

Explore These Links to Learn More:

Remember:

If you are an Open Door patient, you can always see your health records on the patient portal.

If you need help with MyChart, please email mychart@opendoorhealth.com or call (707) 825-4286.

Download Release of Information Form (PDF)

Walk-In Acute Care Services

Do you need medical care today, but you can’t get in with your regular Open Door provider?

Open Door is pleased to announce walk-in services for non-life threatening medical issues!

What: Open Door Acute Care Center (ACC) for walk-in appointments for established Open Door patients

Who: for all established Open Door patients. We cannot accept anyone who is not already a patient of Open Door.

Where: 2412 Buhne Street, Eureka, CA 95501 | 707.443.4666 phone

When: 8 am – 5 pm, Monday through Friday (closed for lunch 12:00PM – 1:00 PM)

What: Walk-in health center (no appointment needed) for established patients

Morning appointments accepted before 11:15 AM

Afternoon appointments accepted before 4:15 PM

The ACC serves the following acute issues:

Cough, chest, or sinus congestion
Sore throat
Earache/ear pain
Nausea/vomiting
Diarrhea/constipation
Headache/migraine
Pinkeye
Eye injury
Asthma or COPD flare up
Wounds/minor injury
Abscess or other infection
Lice, scabies, ringworm, or rash
STD testing
UTI or yeast infection
Back or joint pain, less than 2 weeks

Important Notes:

Appointments are made on a first-come first-served basis.
Wait times can be up to 2 hours.
Come in early, as schedules fill up quickly. We open to pts at 8 am and 1 pm. You can call ahead to see if our schedule is full at (707) 443-4666.

The Acute Care Center cannot see patients for work related injury or illness, sports physicals, or medication refills of any kind.

We cannot treat life-threatening conditions. If you have any of the following, please call 911 or proceed to the Emergency Department nearest you:

Chest pain or heart palpitations
Acute psychiatric changes including suicidal ideation
Severe abdominal pain, active internal bleeding (throwing up blood or black stool)
External bleeding, uncontrolled bleeding or bleeding/ spotting with possible pregnancy
Poisoning
Car accident/physical trauma (assault/major fall)
Suspected (child, sexual, or elder) abuse
Neurological changes including stroke, recent loss of consciousness, decreased level of consciousness (unusually sleepy, listless, “out of it” confused, hard to wake, not acting normal) and seizures