Video Care Logo

Don’t wait to get the care you need.

1. Schedule a Video Care appointment

2. Get ready

  • Download and install the MyChart app for Android or iPhone
  • We’ll send a secure link to your appointment
    about 20 minutes before it starts.

3. Start your visit

  • Click on the secure link when you receive it.
  • Our staff will greet you and then your
    provider will join. It’s that easy!

Video Care Tips:

Treat your Video Care appointment just like a clinic visit:

  • Be in a private space.
  • Make sure you can focus on the conversation.
  • Please do not drive or eat during your appointment.

Video Care Logo

Schedule Video Care for:

  • Medical care for adults and children
  • Behavioral health care
  • Member services needs

What you’ll need:

  • Access to the internet
  • A smartphone, tablet or computer so you can see and hear your provider.

Schedule Video Care for:

  • Medical care for adults and children
  • Behavioral health care
  • Member services needs

What you’ll need:

  • Access to the internet
  • A smartphone, tablet or computer so you can see and hear your provider.

Need tech suppport?

Call (707) 825-4286

Frequently Asked Questions

The platforms used for Video Care are secure. The same privacy laws that apply to in-person medical services, also apply to Video Care.

Log into MyChart

Step-by-step guides

Video Care is just like a regular in-person visit. Your provider can order tests and prescribe medicine during a Video Care visit.

When you reach out to schedule your appointment, it is helpful to let staff know ahead of time if you are requesting tests or medication.

Your safety is our priority. If your provider needs to see you in person, your care team will let you know ahead of time.

The health centers are following state and national guidelines and taking steps to keep clinics as safe as possible, such as air filtration, hand washing, masking, social distancing, and constant cleaning.