Open Door’s integrated support services teams are available to assist our care teams, patients & the community learn about available programs and access eligible benefits directly over the phone. Contact the Member Services Department at (707) 269-7073 or your clinic’s Case Manager for detailed and up-to-date resource information.
Below are the top 10 resource categories outlined to help individuals and families during COVID-19. Keep in mind that resources change over time, and we encourage you to contact our Member Services, Case Management, and Health Connections teams for assistance.
These are the cornerstone of the residency. In precepted clinics, the APC residents each develop their own patient panel while having an expert Open Door primary care provider (MD, APRN or PA) exclusively assigned to them.
2 Sessions / Week x 1 / Month
The APC residents complete rotations in areas of high-volume/high-burden/high-risk situations most commonly encountered in the setting of the FQHC. Sample rotations include: orthopedics, dermatology, women’s health, pediatrics, geriatrics, newborn/nursery, HIV care, adult behavioral health, child and adolescent behavioral health, and healthcare for the homeless.
Mentored independent clinics
2 Sessions / Week
During independent clinics, the APC residents work as members of a team and see patients at the delegation of other primary care providers, who remain available for consultations. The focus is on the practice of episodic and acute care visits.
1 Session / Week
The NP/PA residents attend formal learning sessions on a variety of complex clinical challenges most commonly encountered in FQHCs. The content of the presentations is planned to correspond to the residents’ current clinical experiences.
Quality Improvement Training: Training on Open Door’s Quality Improvement model, including clinical microsystems and facilitation as well as leadership development.
Journal club: bimonthly journal presentation related to evidence-based practice…
“Hot Topic” Preclinic Conference: weekly preclinic conference led by individual residents or faculty related to core primary care topics and patient presentations
Quality Improvement Project and Training: Training on Open Door’s Quality Improvement model, including clinical microsystems and facilitation, as well as leadership development.