HRSA National Quality Leader 2018 Badge

Open Door is one of just 13 Community Health Centers in California to be recognized as a National Quality Leader

The federal government’s Health Resources and Services Administration (HRSA) recently recognized Open Door as a National Quality Leader.

Open Door leadership has promoted and supported clinical quality measures for many years. Winning this award is a culmination of work done by the many dedicated employees on our Care Teams – Providers, Nurses, Medical Assistants and more – along with the “Care Team Extenders” who work in the quality improvement department.

“We’re incredibly proud of the progress we’ve made in the last year, to improve the health of our community and to have the numbers to prove it” says Linda D’Agati, Open Door’s Chief Quality Improvement Officer. “This has been a team effort at Open Door and to have it recognized at a national level is very exciting.”

Open Door is one of only 13 Federally Qualified Health Centers in California (35 in the country) to meet the high criteria for delivery on quality measures.

On measurements such as chronic disease management, preventive care and perinatal/prenatal care, Open Door comes close to or exceeds the goals for Healthy People 2020 and exceeds national averages in almost all cases.

In the past, Open Door has used HRSA quality improvement funding in a variety of ways, from purchasing home blood pressure monitors, supplies for homeless people in our community, as well as provider and staff training.


Measure Description Healthy People 2020 National California Open Door
Chronic Disease Management
Diabetes Management (lower is better) 16.1% 54.4% 33.8% 21.2%
HIV Management New Cases with Follow-up 84.5% 91% 100%
Hypertension Management 61.0% 62.7% 64.8% 64.4%
Preventive Care
Colorectal Cancer Screening 70.5% 42.0% 44.9% 58.0%
Tobacco Assessment & Cessation Intervention  69.0%  87.5%  88.9%  93.8%
 Perinatal/Prenatal Care
 Early Entry into Prenatal Care  78.0%  74.0%  78.0%  88.4%
 Low Birth Weight at Delivery (lower is better)  7.8%  8.0%  6.6%  4.0%